Consumers have a right of withdrawal for contracts concerning the delivery of goods in accordance with the following provisions.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed professional activity.
Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you, or a third party designated by you who is not the carrier, took possession of the last item of goods.
To exercise your right of withdrawal, you must inform us (nanobike GmbH, Oberspreestr. 183-185, 12555
Berlin, Germany, Tel: +49 30 617 95 856, Email: info@nanobike.de) of your decision to withdraw from this contract by means of a clear statement (e.g. by letter or email). You may use the attached model withdrawal form, but this is not mandatory.
You may also complete and submit the model withdrawal form or another clear declaration electronically on our website https://www.nanobike.de. If you make use of this option, we will promptly send you an acknowledgement of receipt of such withdrawal (e.g. by email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
You may also exercise your right of withdrawal online at https://nanobike.de/en/page/cms/019ef378a139725cb3bf96e5244b9171. If you use this online function, we will promptly provide you with confirmation of receipt on a durable medium (e.g. by email), including information about the content of your withdrawal declaration as well as the date and time it was received.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment for this reimbursement that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us or to nanobike GmbH, Melitta-Schiller-Str. 16, 12526 Berlin, without undue delay and in any event no later than
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or self-employed professional activity.
Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you, or a third party designated by you who is not the carrier, took possession of the last item of goods.
To exercise your right of withdrawal, you must inform us (nanobike GmbH, Oberspreestr. 183-185, 12555
Berlin, Germany, Tel: +49 30 617 95 856, Email: info@nanobike.de) of your decision to withdraw from this contract by means of a clear statement (e.g. by letter or email). You may use the attached model withdrawal form, but this is not mandatory.
You may also complete and submit the model withdrawal form or another clear declaration electronically on our website https://www.nanobike.de. If you make use of this option, we will promptly send you an acknowledgement of receipt of such withdrawal (e.g. by email).
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
You may also exercise your right of withdrawal online at https://nanobike.de/en/page/cms/019ef378a139725cb3bf96e5244b9171. If you use this online function, we will promptly provide you with confirmation of receipt on a durable medium (e.g. by email), including information about the content of your withdrawal declaration as well as the date and time it was received.
Effects of Withdrawal
If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and no later than 14 days from the day on which we receive notice of your withdrawal from this contract. We will use the same means of payment for this reimbursement that you used for the original transaction, unless expressly agreed otherwise with you. In no event will you be charged any fees as a result of this reimbursement. We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first.
You must return or hand over the goods to us or to nanobike GmbH, Melitta-Schiller-Str. 16, 12526 Berlin, without undue delay and in any event no later than